North Star (Residential & Commercial Cleaning Services)

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5/5 from 13 review(s)  Read Reviews
NCCA Membership no.:1068 NCCA Membership Level:Advanced Member Joining Date:01 12 2000

North Star was first established in July 2000 with over 25 years' experience in the cleaning industry. We are a family run business managed by Karen and Gary North and we provide our own bespoke service for every individual client.
We specialise in cleaning services for both residential and commercial clients serving the Kent area, serving the Medway towns, Maidstone, Sittingbourne etc and also Surrey, Sussex, Essex and South-East London areas.
Formerly based in Swanley, North Star relocated to Sheerness in 2008 and has been acknowledged as a full member of the National Carpet Cleaners Association, No. 1068, in recognition of our high standards and knowledge in the cleaning industry. We also are members of Checkatrade.
Our success in the commercial industry boasts our personal, efficient and professional experience.
We provide telephone emergency assistance (24 hours) and where an emergency situation arises we can get to you on the same day.
We also provide a specialist service in the way of fire and flood damage, to include survey / report, liaison directly with the Insurers/Loss Adjusters and a disaster restoration clean-up team. We understand how damaging and traumatic this can be for the client and we are there on hand to help with any concerns and for to reassure them.
North Star Ltd. specialise in carpet and upholstery cleaning. We also provide dry cleaning of curtains (in-situ), "stain guard" protection for carpets and upholstery, sparkle and building cleans. We also provide end of tenancy cleans for private landlords , letting and managing agents. Whether you need a spring clean or just simply a maintenance clean to help you with your workload, we can help, just ask us for information. We understand that not every householder is the same, so we prefer to carry out a free home visit so we can talk to the client and ask them what they would like. We don't judge on how much of a mess the property is in as every one has different circumstances and each person is treated with the same professionalism as the next.

Cleaning Services
  • 24hr Manned Service
  • Carpet Cleaning
  • Carpet Fitting
  • Carpet Protection
  • Carpet Repair
  • Curtain Cleaning
  • Fire/Smoke Damage Restoration
  • Flame Retardency
  • Flood/Water Damage Restoration
  • Hard Floor Cleaning
  • Leather Cleaning
  • Offsite Cleaning
  • Rug Cleaning
  • Rug Repair
  • Upholstery Cleaning
  • Upholstery Protection
Cleaning Methods
  • Hot Water Extraction
  • Low Moisture Cleaning
Additional Services

Carpet Repair Services
Hard Floor Maintenance - Amtico/Karndean/Marble/Parquet
End of Tenancy Cleaning
Rug Cleaning and Rebinding/Refringing

Caravan & Motorhome Cleaning
Sparkle & Building Cleans
Stain Protection
Dust Mite & Flea Treatments
Hard Floor Maintenance
Insurance Reporting for Loss Adjuster and Home Owners
Emergency 24 hour call out for Fire and Flood Disaster Recovery

Other Accreditations

NCCA Advanced Member - No. 1068
Checkatrade approved


Over 20 years experience, trained and operated in a franchise. Certification with Prochem, Surrey, Ashbys, NCCA.

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13 Reviews
  • North Star (Residential & Commercial Cleaning Services) "Everything you would expect"

    Great carpet cleaning. Have used for a number of years now. Always a good result - even when my carpets/rugs are beyond dirty - three dogs do not help.

  • North Star (Residential & Commercial Cleaning Services) "FIRST CLASS CARPET REPAIR"

    Small repair to hole in carpet following burglary. The repair was carried out by replacing each individual tuft by sewing in ones taken from a spare piece of carpet. Great care was taken to ensure that the hole was completely filled and we are really pleased with the result.

  • North Star (Residential & Commercial Cleaning Services) "Wonderful Service"

    North Star are the ultimate professionals and I have no problem recommending them. I had a emergency job for a client with a stained carpet and they fitted us in and sorted the problem immediately. My client is more than pleased with the job they did and the service they provided. She even remarked how new her carpet now looks. Thank you North Star we will be sure to use you again.

  • North Star (Residential & Commercial Cleaning Services) "Upholstery clean"

    First class service which has made my sofa and cosy chair look brand new
    Very efficient and hard working team! Many thanks.

  • North Star (Residential & Commercial Cleaning Services) "Excellent Service"

    I had an end of tenancy clean with a tenant of 10 years leaving the property. My previous experience with local professional cleaners had not been good. Generally poor quality of cleaning, not thorough or deep, and inflated costs. I asked North Star to clean the property for me and am absolutely delighted. A kitchen I thought I might have to replace has been rescued and the house is spotless. I showed prospective tenants around today and will have no difficulty renting the property out again. The charge for such a ‘high end’ Service was I thought very fair. I will use North Star for all my rental property cleans in future.

  • North Star (Residential & Commercial Cleaning Services) "Rugs as new"

    This is the second year I have used North Star cleaning services and my rugs once again look as new. I never thought that my rugs could look so good.... as I have dogs.... but Gary is such a professional and knows his job. I had one rug which I thought was beyond help but it now looks perfect. I am so pleased with this service that this will now be a regular clean. Excellent company. Thank you.

  • North Star (Residential & Commercial Cleaning Services) "Simply the best"

    Had had North Star cleaning a few times and always very pleased with the outstanding results,now our family use North Star cleaning.

  • North Star (Residential & Commercial Cleaning Services) "Excellent Service"

    We are very pleased with the excellent work completed by North Star, which was done at short notice at a time to suit the hospice. A good job done by a professional and friendly team. We will happily use your services again.

  • North Star (Residential & Commercial Cleaning Services) "Cleaning and Removal of Tassels on large heavy rug"

    Excellent work and good service.

  • North Star (Residential & Commercial Cleaning Services) "Highly recommended"

    Great service from Gary - responded quickly to my initial enquiry, made a booking and today was the day of the big clean. Really impressed with results and the service. Would definitely recommend and will use again.

  • North Star (Residential & Commercial Cleaning Services) "Wonderful job"

    I am happy to recommend North Star, who have cleaned my carpets twice now. Great service and they do a fantastic job.

  • North Star (Residential & Commercial Cleaning Services) "Carpet cleaning."

    My husband was present on your visit, he was very pleased with the service. Lovely guy carried out the cleaning, excellent results. Nice fresh smelling, clean carpets. Would definitely recommend.

  • North Star (Residential & Commercial Cleaning Services) "Great service!"

    Great job on the spring clean and carpet clean yesterday, particularly in those hot weather condition! Professional, friendly team. Thanks very much Gary and team!


5 Shurland Avenue, Leysdown-on-Sea Isle of Sheppey, Nr. Sittingbourne, Kent, ME12 4QU

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