Trusted Local Cleaners is the first online directory specifically to find trusted, carpet & upholstery cleaning professionals local to you.
Unfortunately, the carpet and upholstery cleaning industry is unregulated, meaning that absolutely anyone can buy a cleaning machine and advertise themselves as a professional cleaner, with no training, no insurance and no idea of the damage they can cause! We understand that finding a trusted, local cleaner may be difficult, so that’s why all our Trusted Local Cleaners are members of the National Carpet Cleaners Association (NCCA), the only UK trade association for carpet and upholstery cleaners.
The principal objective of the NCCA is the establishment and maintenance of minimum standards within the carpet and upholstery cleaning industry, with the dual aim of safeguarding the reputation of the industry and protecting its customers.
All members of the NCCA have undertaken the NCCA or equivalent course in professional carpet and upholstery cleaning and reached the required standard in the examination. These courses offer a thorough grounding in all aspects of carpet and upholstery cleaning. This ensures that all our Trusted Local Cleaners have essential knowledge for the safe and effective cleaning of carpets and fabrics.
Alongside recognised training qualifications, all our Trusted Local Cleaners have adequate insurance to cover them in the event of a problem or accident. A Public Liability insurance policy is required, which is standard for companies offering services to the public.
Members are required to abide by the Association’s Code of Practice, which covers such specifics as fair pricing, service, complaints procedures, liability and consumer protection, and is designed to ensure customer satisfaction at all times.