North Star was first established in July 2000 with over 25 years' experience in the cleaning industry. We are a family run business managed by Karen and Gary North and we provide our own bespoke service for every individual client.
We specialise in cleaning services for both residential and commercial clients serving the Kent area, serving the Medway towns, Maidstone, Sittingbourne etc and also Surrey, Sussex, Essex and South-East London areas.
Formerly based in Swanley, North Star relocated to Sheerness in 2008 and has been acknowledged as a full member of the National Carpet Cleaners Association, No. 1068, in recognition of our high standards and knowledge in the cleaning industry. We also are members of Trustatrader with the 3 year badge accreditation.
Our success in the commercial industry boasts our personal, efficient and professional experience.
We provide telephone emergency assistance (24 hours) and where an emergency situation arises we can get to you on the same day.
We also provide a specialist service in the way of fire and flood damage, to include survey / report, liaison directly with the Insurers/Loss Adjusters and a disaster restoration clean-up team. We understand how damaging and traumatic this can be for the client and we are there on hand to help with any concerns and for to reassure them.
North Star Ltd. specialise in carpet and upholstery cleaning. We also provide dry cleaning of curtains (in-situ), "stain guard" protection for carpets and upholstery, sparkle and building cleans. We also provide end of tenancy cleans for private landlords , letting and managing agents. Whether you need a spring clean or just simply a maintenance clean to help you with your workload, we can help, just ask us for information. We understand that not every householder is the same, so we prefer to carry out a free home visit so we can talk to the client and ask them what they would like. We don't judge on how much of a mess the property is in as every one has different circumstances and each person is treated with the same professionalism as the next.
Carpet Repair Services
Hard Floor Maintenance - Amtico/Karndean/Marble/Parquet
End of Tenancy Cleaning
Rug Cleaning and Rebinding/Refringing
Caravan & Motorhome Cleaning
Sparkle & Building Cleans
Dust Mite & Flea Treatments
Hard Floor Maintenance
Insurance Reporting for Loss Adjuster and Home Owners
Emergency 24 hour call out for Fire and Flood Disaster Recovery
NCCA Advanced Member - No. 1068 Members of Trustatrader (over 150 reviews in just one year!) ICO certification (for customer data protection) Trusted Local Cleaner of the month July 2017.
Over 20 years experience, trained and operated in a franchise. Certification with Prochem, Surrey, Ashbys, NCCA.
Infection Control certification.
Various training with NCCA.