We are a husband and wife team running our family business together. Mike is the experienced carpet and upholstery cleaner, having worked in this field for another company for many years prior to starting our own business. Michelle is also trained in carpet cleaning and joins Mike on the bigger jobs, but primarily is based in the office answering calls and emails and dealing with suppliers.
Cleaning carpets and upholstery (including leather care) has been the main part our business, specialising in thorough deep cleaning, restoration, sanitising, and stain and odour treatments. This then moved onto the training and accreditation of hard floor cleaning, caring and maintaining for hard floors such as Travertine, Porcelain, Victorian tiles, Quarry tiles, Limestone, to name but a few, as well as LVT (luxury vinyl tile) such as Karndean and Amtico.
We are also licensed textile pest controllers, irradiating fleas, mites, carpet moths and beetles, a very important string to our bow, and something that sets us a part from a lot of our competitors.
Since starting our business we became very aware that there were so many competitors offering very different services in this trade. Some one man bands, working on the side using rug doctor type machines, some large franchised companies sending out technicians to do their work and also some very high end companies charging a fortune to clean carpets and polish tiled floors. None of these are us. We have built are business on the solid foundation of excellent customer service. Providing our clients with a personal, honest and reliable service.
We also pride ourselves on ‘knowing our stuff’. Regular training and up skilling keeps our technical knowledge at a high, and investing in the latest high quality machinery, equipment and solutions ensures we give exceptional service to each and every client.