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Business Overview
NCCA Membership no.: 1681
NCCA Membership Level: Advanced Member
Joining Date: 10 10 2006

For over 15 years, Carpet Genie Ltd have been providing professional Carpet, Rug and upholstery Cleaning.

We also offer Hard floor cleaning of Tiles, Natural Stone and Luxury Vinyl such as Karndean & Amtico. We have a wealth of experience and training from Manufacturer lead and independent training providers including the National Carpet Cleaners Association, Woolsafe, Solutions (Cornwall), TileMaster, NuLife, Tile Boutique, Chemspec UK and Kendry.

We are an Advanced NCCA Member (NCCA), A member of The Approved Carpet Cleaners Association (TACCA), A Woolsafe Approved Service Provider. As you can see we feel Training is vital in providing the very best Carpet, Upholstery and Hard Floor cleaning and restoration service.

Call James on 0118 910 2137 or email to see how we can help keep your home looking great and being healthier.

Cleaning Services
  • 24hr Manned Service
  • Carpet Cleaning
  • Carpet Protection
  • Offsite Cleaning
  • Rug Cleaning
  • Upholstery Cleaning
  • Upholstery Protection
Cleaning Methods
  • Dry Cleaning (Solvent)
  • Hot Water Extraction
  • Low Moisture Cleaning
  • Very Low Moisture Cleaning
Additional Services

Hard floor Cleaning and Restoration
Carpet Cleaning
Upholstery Cleaning
Rug Cleaning

Other Accreditations

Trusted Local Cleaner Award Winner: June 2019

NCCA Advanced Member
Woolsafe Approved Service Provider
TACCA Member
Qualified Textile Insect Pest Technician - Chemspec
Trusted Local Cleaner Award Winner


Training from Manufacturer lead and independent training providers including the National Carpet Cleaners Association, Woolsafe, Solutions (Cornwall), TileMaster, NuLife, Tile Boutique, Chemspec UK and Kendry and more.

407 Wokingham Road, 55 Russell Street, Reading, Berkshire, RG1 7XG

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28 Reviews
  • Carpet Genie Ltd "Outstanding"

    Carpet Genie are by far the best carpet cleaning company I have ever used. The attention to detail, removing stubborn marks is exceptional. He takes pride in his work and takes care of the furniture around him. Thank you Carpet Genie - another excellent job.

  • Carpet Genie Ltd "Excellent and professional"

    Excellent and professional service from James. Our carpets have had years of use, pets and coffee stains and are now looking so much better. Being a really light colour they are difficult to keep clean but we are really pleased with the results and are happy to know they have had a good deep clean.

  • Carpet Genie Ltd "Exceptional"

    James at Carpet Genie responded really fast with a reasonable price. It was simple to book him in and he turned up on time. Our carpets had all sorts of wonderful stains and he made it look as good as new. Exceeded expectations. We will use him again in the future.

  • Carpet Genie Ltd "Excellent service"

    I have used James for carpet cleaning for several years now. He is always punctual, thorough and helpful. I have been very pleased with his work and his prompt service. I have recommended him to others.

  • Carpet Genie Ltd "Carpets looking like new"

    Had James from carpet genie clean our carpets today. He has removed all marks answers stains and the carpets are cleaned to a high standard. His attention to detail and work ethic is next to none.

  • Carpet Genie Ltd "Thanks"

    Excellent and friendly service, dealt very well with some tricky stains.

  • Carpet Genie Ltd "Carpet cleaning"

    James from CarpetGenie has been cleaning my carpets for last 10 years. Always punctual, very amiable & polite. Always does an excellent job of the carpet clean. Wouldn’t have anyone else! Thoroughly recommended!

  • Carpet Genie Ltd "Thank You!"

    James from Carpet Genie did a wonderful job cleaning the grubby, stained carpet in our church's Community Centre. It's transformed and good as new. He also cleaned 50 of our mucky chairs which were covered in stains from the last 10 years or so. They're miles better! I now don't feel embarrassed that people have to sit on them when they hire out our rooms. James worked very hard on everything and I would wholeheartedly recommend him. We will certainly be using him again. Joanna Malton - 20/01/21

  • Carpet Genie Ltd "Excellent service"

    James juggled his commitments to fit us in after a red wine spillage. He cleaned all the carpets and they look like new. I would highly recommend him and would definitely use him again

  • Carpet Genie Ltd "Excellent Service from James at Carpet Genie"

    James worked miracles cleaning all the carpets in the house at a competitive price, including removing a large and widespread stain that we thought could not be fully removed and that would otherwise have needed the carpet replacing. Overjoyed is an understatement. Have hired James before and would hire him again in a second.

  • Carpet Genie Ltd "Carpet Genie"

    As always James has just completed a very professional job cleaning our carpets and upholstery.

  • Carpet Genie Ltd "James Carpet Genie"

    Punctual, polite, informative. Excellent carpet clean leaving everywhere tidy. Very good value for money.

  • Carpet Genie Ltd "Brilliant job done."

    13 July 2020 James has done a brilliant job with the bedroom carpet. He arrived promptly and has performed a miracle with what was a very dirty carpet. Would recommend him and would definitely use Carpet Genie again.

  • Carpet Genie Ltd "Carpet Clean"

    James has just completed 2 cream bedroom carpets, lounge carpet and hall, stairs & landing carpets which have not been cleaned since we had building works done! He arrived promptly and did the most incredibly thorough job, all the carpets look like new! He left the carpets just slightly damp so no problem to use them straight away. I cannot sing his praises high enough and would highly recommend him!

  • Carpet Genie Ltd "MEGA FANTASTIC JOB. brillaint work and left imaculate for sensible prices, James has all the right kit and is a Pro"

    brillaint work and left imaculate for sensible prices, James has all the right kit and is a Pro

  • Carpet Genie Ltd "Highly recommended!"

    We have used Carpet Genie several times over the years. James is thoroughly professional, very careful and extremely hardworking. He does a fantastic job. He has cleaned both our 3 piece suite and carpets and they look superb despite being many years old! We would not hesitate to recommend him.

  • Carpet Genie Ltd "Carpet cleaning"

    I have recently moved into a retirement bungalow and asked carpet-genie to deep clean two rooms. I was very happy with the quality of workmanship as well as the finished result. No rushing to get in and out, just a good attention to detail and at a reasonable price.

  • Carpet Genie Ltd "Amazing results"

    I have used Carpet Genie many times and always had excellent results with carpets and upholstery. This time I also had hard floors cleaned and the tiles now look like they have just been freshly laid. The grout is back to its original colour which is amazing as it was unrecognisable before. James also succeeded where we had failed in removing a stubborn stain from a newly laid stair carpet. I would highly recommend and will definitely be using Carpet Genie again.

  • Carpet Genie Ltd "Great stuff!"

    I had a super experience with Carpet Genie! My rug was collected from a secure location, as I wasn't at home, cleaned fantastically and returned in great time. There was no pressure for instant payment and James clearly demonstrated his trust and flexibility. Excellent service all-round!

  • Carpet Genie Ltd "First class!"

    I have used Carpet Genie A number of times now over recent years, every single time without fail I have found them to be first class. James is a true gentleman, really responsive, provides great customer service, a great result and a pleasure to do business with. I would not have any hesitation in recommending him to anyone should it be for carpet cleaning or floor tile cleaning and restoration.

  • Carpet Genie Ltd "Top job"

    James cleaned all the carpets for us in a vacant property we recently purchased. He was a joy to deal with from very first contact, returning calls promptly and was very accommodating and understanding when we had to postpone. As for the cleaning we can't fault that either, top job! Would definitely use again if required.

  • Carpet Genie Ltd "Delighted!"

    Our upstairs carpet was looking worn and had various grey stains and some hard black specs that I couldn't remove. My parents recommended Carpet Genie so I thought I'd give them a try, but didn't think they would be able to do much with it. The end result was amazing - all the stains (including the black specs - blu tac apparently!) were gone and the carpet is a pleasure to look at and walk on. James was brilliant and gave us loads of advice on how to remove stains - apparently I had been using too much stain remover, which was attracting dirt. He worked flat out, moving items out of the way, cleaning the carpet and putting things back afterwards.

  • Carpet Genie Ltd "Amazing results"

    James does a fab job. He is always punctual, polite and conscientious. He has cleaned many carpets for us and every time we are amazed at how well the carpets come up. Would recommend without hesitation

  • Carpet Genie Ltd "Carpet Genie"

    James always arrives on time & works quickly & efficiently. Treats my home with care & respect. James is very polite & does an excellent job, he’s been cleaning my carpets for years wouldn’t trust anyone else. Recommended!!!!

  • Carpet Genie Ltd "Top marks once again (in fact, no marks at all!)"

    What higher recommendation can I give than having used Carpet Genie almost every year for the last 10 years? Once again, James has done an outstanding job on all my carpets and rugs. He arrives early and works his magic while I'm at work. I come home to spotless carpets throughout and all moveable furniture balanced on small polystyrene blocks. This time, he left me a complimentary bottle of spot cleaner (I had been apologising for my small muddy dog and 'creative' grandchildren).

    I cannot recommend Carpet Genie enough. James simply takes care of a really gruesome job and leaves my carpets as good as new.

  • Carpet Genie Ltd "Excellent job!"

    Thank you so much James for the excellent job you did today cleaning my living room carpet. I really thought we would have to replace it after my daughters handy work, but now looks like new! Would highly recommend.

  • Carpet Genie Ltd "Feedback"

    James arrived precisely at the arranged time and did an excellent job cleaning my carpets by firstly professional vacuum cleaning, pile preparation, deep cleaning and finally drying. He took great care of my home, such as using door frame protectors and always kept his outdoor shoes covered with “shower caps”. His work is competitively priced and I have absolutely no hesitation at all in recommending him. Thank you, James.
    Maggie in Finchampstead

  • Carpet Genie Ltd "What a Genie of Carpet Cleaners"

    I was recommended to Carpet Genie Ltd by a work colleague and what a GENIE of a company they are. They worked magic on cream carpets that had been annihilated by my 1 year grandson - the result: they look as good as new. If you need carpets cleaned, it HAS to be by this company

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